Albany Subaru, located conveniently at 718 San Pablo Ave in Albany, CA, stands out as a premier Subaru dealership, celebrated for its exceptional customer service and a strong team dedicated to client satisfaction. The reviews from clients like Melinda Simons highlight personalized experiences, with salespeople like Andrew providing helpful and charming assistance while ensuring all questions are addressed efficiently. Jasmine A. notes the excellent communication and professionalism of the staff, fostering a sense of trust during service appointments, which alleviates the common stresses associated with vehicle maintenance. Likewise, Valerie C. Thompson shares a transformative experience, emphasizing how the supportive team positively impacted her life. All testimonials point to a consistent theme of integrity, effective teamwork, and attention to detail. Many customers express gratitude for a pressure-free environment and streamlined processes, with standout moments involving finance manager Don, who is praised for making transactions effortless. Clearly, Albany Subaru not only delivers quality vehicles but also builds lasting relationships through its commendable customer service. Whether for purchasing a new car or routine maintenance, Albany Subaru is a dealership that ensures every visit is marked by care and professionalism, making it a trusted choice for Subaru enthusiasts.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Service options
Offers delivery
Has in-store shopping
On-site services available
Offerings
Has oil change
Offers repair services
Amenities
Has gender-neutral toilets
Crowd
LGBTQ+ friendly
Transgender safe space
Payments
Accepts cheques
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Photos
Reviews For Albany Subaru
melinda simons
May 15,2025
This was an extremely excellent experience. Andrew the salesperson who assisted me was helpful and charming ( putting up with my chatter) and very flexible in addressing the explanations I requested . Every element was pleasant and efficient. The finance manager was very patient and lovely as well. Couldn’t have wished for a better experience. I also love my new Subaru!
Jasmine A.
May 7,2025
Since I bought my car in 2021, Albany Subaru has treated my car and I kindly and professionally! The staff communicates well with me as a customer and with each other as a team. Dropping off my car for oil changes, maintenance or anything else at the service center puts my mind at ease as I know it will be taken care of meticulously and efficiently.
Valerie C. Thompson
Apr 21,2025
I had the best experience with Alan and the entire team! The ability to purchase a vehicle in this current climate has shifted the trajectory of my life. I am grateful and highly recommended. Thank you!
Deborah Lee
Mar 22,2025
Andrew was the perfect low key sales person for us to work with. Our unspoken goal was to be in and out of the dealership within two hours. The staff made it happen without high pressure sales tactics. Subaru as a company has corporate values that impact the reliability of their vehicles and integrity of staff who work for them. We look forward to driving our car for years.
Ruben Rubalcava
Mar 21,2025
Wow! Great service and attention to detail when it came down to what I wanted out of a new car. Roger helped me find a car that serves all of my family’s needs and mine! I’ve bought many cars and by far this experience has been the best, paperwork was so simple and fast with Don the finance manager. He went the extra mile for me. A 5 star service all around.
David Dorfler
Mar 19,2025
My wife and I just purchased a new 2025 Subaru Forrester from Albany Subaru and the experience could not have been better! The entire staff was extremely helpful, efficient, friendly, and everyone involved worked very hard to ensure that we were completely satisfied with our new purchase. They were such professionals and treated us in the same way. They gave us a fantastic deal on our trade in, far better than other buying sites like Carvana or KBB, and made sure we were completely satisfied with the offer for the new vehicle. This was our third Subaru from Albany Subaru and we will not hesitate to come back again for our next car. Thank you Albany Subaru...Bryan and Ryan you were both incredible, and we truly appreciate the wonderful attention you gave to us. We can't wait to hit the road with our new car. I would recommend this dealership to anyone who wants to purchase or lease a new car. It was an awesome buying experience. 5 STARS! Well done!
Tammy Waters-Manville
Mar 17,2025
Had another recent service visit—both representatives that helped me were great. I especially appreciate Jason going above and beyond. He brought such a warm, personal touch to our visit. It was clear he pays attention to the small things that make a big difference. Great customer service and seamless transaction from start to finish. In general, this location has wonderful customer service and that’s what made me decide to purchase my vehicle after the lease ended. Thank you!
Chance Cayetano-Fantom
Feb 13,2025
I was not expecting to into a dealership and walk with a car. I simply stated my wants and need and with a bit of encouragement from the help of my family. Helped me get into the car I wanted. The staff there went above and beyond making sure I was comfortable while making such an impactful decision. After going a led explaining the financial plans the staff allowed me to come to session with each parameters. Despite people’s political affiliations they managed to get the car I wanted despite the scarcity due to tariffs. But nonetheless I’m a happy graduate with an awesome machine. I hope everyone else’s expenses was as good as mine if not better!
Reviews For Albany Subaru